CUSTOMER SUPPORT
| JOM Customer Service | |
| JOM Pharmaceutical Services, Inc. | (800) 631-5273 |
| Fax Orders Only: ( JOM Fax Order Form ) | (732) 302-0425 |
| Other Fax Correspondence: | (732) 469-0640 |
| Medical / Adverse Events / Product Complaints / Rebates | |
| Centocor, Inc. | (800) 457-6399 |
| Janssen L.P. | (800) 526-7736 |
| McNeil Consumer Healthcare, a Division of McNeil-PPC, Inc. | (800) 962-5357 |
| Ortho Biotech Products, L.P. | (888) 227-5624 |
| Ortho-McNeil Pharmaceutical, Inc. | (800) 682-6532 |
| OrthoNeutrogena, a division of Ortho-McNeil Pharmaceutical, Inc. | (800) 426-7762 |
| Renova Information Line | (800) 547-3668 |
| Scios, Inc. | (877) 462-8732 |
| Natrecor Customer and Medical Information | (877) 462-8732 |
| Tibotec Therapeutics, a Division of Ortho Biotech Products, L.P. | (877) 732-2488 |
| Vistakon Pharmaceuticals, LLC. | (510) 595-9855 |
| Patient Assistance Programs | |
| Centocor, Inc. | |
| Providers | (800) 964-8345 |
| Patients | (866) 489-5957 |
| Access One Program | (888) 222-3771 |
| Janssen L.P. & Ortho-McNeil Pharmaceutical, Inc. | (800) 652-6227 |
| Ortho Biotech Products, L.P. | (800) 553-3851 |
| Vistakon Pharmaceuticals, LLC. | (866) 815-6874 |
| JOM Return Goods | |
| Stericycle, Inc. | (866) 664-1399 |
| Fax: | (800) 651-8198 |
| Contracts Management Support Center | |
| HealthCare Systems Contracts Department | (800) 814-9301 |
| Customer Financial Services | |
| Credit & A/R Department | (800) 768-1059 |
| Fax: | (908) 707-9758 |
| Johnson & Johnson Consumer Products | (800) 526-3967 |
| Sales Representative Requests | |
| Centocor, Inc. and GBSC | (800) 972-9063 |
| J&J Healthcare System | (800) 255-2500 |
| Ortho-McNeil Pharmaceutical, Inc. | |
| Sales Rep. Voicemail System | (888) 323-6700 |
Back to top